At Julian Gear, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Device Information: IP address, browser type, operating system, and usage data to improve our website experience.
- Cookies & Tracking Technologies: Data collected to enhance site functionality and provide personalized content.
2. How We Use Your Information
We use the information collected to:
- Process orders and provide customer support.
- Improve our website, products, and services.
- Send promotional emails and updates (only if you opt-in).
- Detect and prevent fraudulent transactions.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party vendors that assist in payment processing, shipping, and customer support.
- Legal Authorities: If required to comply with laws, regulations, or legal proceedings.
4. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. You can adjust your browser settings to refuse cookies, but this may affect site functionality.
6. Opt-Out Instructions
You have the right to opt out of marketing emails and promotional communications at any time. To do so:
- Click the “Unsubscribe” link at the bottom of any email we send.
- Contact us with a request to opt out.
- Adjust your account settings to manage your communication preferences.
7. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal information.
- Restrict or object to data processing.
- Request a copy of the data we hold about you.
To exercise these rights, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.